Terms and Conditions

Introduction

Welcome to Jalaan’s. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

General Terms

Eligibility: You must be at least 18 years old to use our website and purchase our products. By using our site, you confirm that you meet this age requirement.

Account Registration: To access certain features of our site, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

Product Information: We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free. If a product offered by Jalaans.com is not as described, your sole remedy is to return it in unused condition.

Orders and Payments

Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason at any time.

Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We are not responsible for typographical errors in pricing. If an error is found, we will inform you and give you the option to confirm the order at the correct price or cancel it.

Payment: We accept various payment methods, including credit/debit cards and online payment gateways. By providing payment information, you represent and warrant that you are authorized to use the designated payment method. We may cancel a transaction if the payment method is invalid or unauthorized.

Shipping and Delivery

Shipping Policy: We offer shipping within India. Shipping costs and estimated delivery times are provided at checkout. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party shipping carriers.

Risk of Loss: All items purchased from Jalaans.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns and Refunds

Return Policy: If you are not satisfied with your purchase, you may return the product in its original condition within 7 days of receipt for a refund or exchange. Custom orders and engraved items are not eligible for returns. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Refunds: Refunds will be processed within 14 business days of receiving the returned product. Refunds will be issued to the original payment method. Shipping charges are non-refundable.

( Returns and Refund are not applicable on Bullion, Coins & Bars. )

Intellectual Property

Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Jalaans.com or its content suppliers and protected by Indian and international copyright laws.

License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Jalaans.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use our website or services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Jalaans.com, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising from your use of our website, violation of these Terms, or infringement of any intellectual property or other rights of any person or entity.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. Your continued use of our website after any changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Jalaans.com  C – 16, Veer Savarkar Marg, Block C, Lajpat Nagar II, Lajpat Nagar, Delhi 110024

Effective Date: 01.06.247