Privacy Policy

Introduction

Welcome to Jalaan’s, your trusted online destination for gold and silver. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. By using our website, you agree to the terms of this policy.

Information We Collect

Personal Information:

Contact Details: Name, email address, phone number, and postal address.
Payment Information: Credit/debit card details, billing address, and other payment-related information.
Account Information: Username, password, and other authentication details.

Non-Personal Information:

Browser and Device Information: IP address, browser type, operating system, and device information.
Usage Data: Pages visited, time spent on the website, referral URLs, and other interaction data.

How We Use Your Information

To Provide Services:

Process transactions and deliver purchased products.
Manage and verify your account.
Communicate with you regarding orders, updates, and promotions.

To Improve Our Services:

Analyze usage patterns and preferences.
Enhance website functionality and user experience.

To Ensure Security:

Detect and prevent fraud and other unauthorized activities.
Protect the integrity and security of our website and services.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Service Providers: Third-party vendors who assist us with payment processing, shipping, and other operational tasks.
Legal Authorities: When required by law or to protect our legal rights, we may disclose your information to law enforcement agencies, courts, or other governmental authorities.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

Data Security

We implement a variety of security measures to safeguard your personal information. These include encryption, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access and review your personal information.
Request corrections to inaccurate or incomplete data.
Withdraw consent for data processing (where applicable).
Request deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Jalaans.com C – 16, Veer Savarkar Marg, Block C, Lajpat Nagar II, Lajpat Nagar, Delhi 110024

Effective Date: 01.06.24